Breakdown Assistance
Also called car band ho gayi help
Breakdown assistance sends someone to where the car has stopped, to diagnose the problem and attempt a repair on the spot. Common roadside fixes are batteries, loose connections, fuses, belts, overheating and fuel problems. If the fault needs the car lifted, parts ordered or the engine opened, we stop and arrange recovery instead of guessing. If the car is in a live lane or anywhere unsafe, get clear of it and call rather than using the form.
What the job includes
- Phone triage to understand the symptoms and judge how urgent it is
- A technician to your location with basic tools and a diagnostic scanner
- On-site fault finding and a repair attempt where it is safe and practical
- A clear statement when the car cannot be fixed where it stands
- Coordination of recovery to a workshop if the car cannot be driven
Signs you need this
- Engine stopped while driving and will not restart
- Car will not crank or start at all
- Temperature gauge in the red and steam from the bonnet
- Warning light came on and the car lost power
- Loud noise followed by the car refusing to move
Not all of these have to be present, and one of them on its own can mean something else entirely. That is what the diagnosis is for.
How we do it
Call and get safe
Move away from traffic first, then describe the location and the symptoms so we bring the right tools and parts.
Technician attends your location
Someone reaches you with hand tools and a scanner, and confirms the arrival window by phone before setting off.
Diagnose on site
Battery, charging, fuel, cooling and fault codes are checked in order rather than parts being changed hopefully.
Fix or recover
If the car can be made safe to drive we do it there. If not, recovery is arranged and you are told the wait.
How we work
The same on every job, which is why we can write it down.
Diagnosis before quote
We find the fault first. A price given over the phone for a noise nobody has heard is a guess.
The price is agreed first
You approve the work and the cost before a spanner is picked up. Extra work means another call.
Parts you can check
We tell you whether a part is genuine, OEM, aftermarket or used, and what each one costs.
Old parts returned
Ask and we will hand back whatever we replaced. It is the simplest proof that the job was done.
Book breakdown assistance
Fill this in and a person will call you back to confirm the time and the price. Only your name and one way to reach you are required.
Before you book
Questions we get asked
If your question is not here, ask it. We would rather answer honestly now than have you find out after booking.