Emergency Mechanic
Also called mechanic bulwana at location
This sends a mechanic to you when the car has an urgent fault but has not necessarily stopped completely: overheating, a warning light with power loss, a belt squealing badly, a leak forming under the car. The aim is to make the car safe, either by repairing it there or by deciding it must not be driven. It is not a substitute for workshop diagnosis on faults that need a lift or specialist equipment.
What the job includes
- Phone triage to judge whether the car is safe to drive at all
- Attendance at your location with hand tools and a diagnostic scanner
- Fault finding and repair on site where the job allows it
- A direct answer on whether the car can be driven onward
- Referral to the workshop with recovery arranged if needed
Signs you need this
- Warning light on with obvious loss of power
- Temperature climbing while you are still driving
- New fluid puddle under the car after stopping
- Loud squeal or grinding that started suddenly
- Smoke or a burning smell from the engine bay
Not all of these have to be present, and one of them on its own can mean something else entirely. That is what the diagnosis is for.
How we do it
Describe it on the phone
What you saw, heard and smelled decides whether you should keep driving to us or stop where you are.
Attend and assess
The mechanic checks fluids, belts, codes and the obvious mechanical causes before touching anything expensive.
Repair where practical
Belts, hoses, leads, fuses, connections and coolant issues can often be handled on the spot with parts carried.
Decide on driving
You get a straight answer on whether to drive on, drive carefully to the workshop, or have the car recovered.
How we work
The same on every job, which is why we can write it down.
Diagnosis before quote
We find the fault first. A price given over the phone for a noise nobody has heard is a guess.
The price is agreed first
You approve the work and the cost before a spanner is picked up. Extra work means another call.
Parts you can check
We tell you whether a part is genuine, OEM, aftermarket or used, and what each one costs.
Old parts returned
Ask and we will hand back whatever we replaced. It is the simplest proof that the job was done.
Book emergency mechanic
Fill this in and a person will call you back to confirm the time and the price. Only your name and one way to reach you are required.
Before you book
Questions we get asked
If your question is not here, ask it. We would rather answer honestly now than have you find out after booking.