Roadside assistance in Islamabad and Rawalpindi
Roadside assistance means someone comes to the car where it has stopped. Jump starts, flat batteries, wheel changes, fuel problems and cars that will not turn over are dealt with at the kerb. When the fault cannot be put right there, we arrange recovery to a workshop rather than let you drive it.
Standing somewhere unsafe? Do not use the form.
If the car has stopped in a live traffic lane, on a blind bend, on a bridge or anywhere you cannot stand well clear of moving vehicles, do not fill in this form. Get everyone out on the side away from traffic, move behind a barrier if there is one, and call for help by phone instead. A form is the wrong tool when you are standing next to fast traffic.
Call nowThe first two minutes matter most
Before you think about the repair, deal with where the car is standing.
Hazards on immediately
Do it before you get out, even if the car is still rolling to a stop. It is the only thing telling the traffic behind you.
Get off the carriageway
If the car can still move under its own power, use it to reach a shoulder, a service road or a side street.
Everyone out, traffic side last
Passengers leave by the doors away from moving vehicles, then wait behind a barrier and well back from the road.
Then ask for help
Phone first if you are anywhere exposed. The form below is for when you are somewhere you can safely stand and wait.
What we come out for
Faults that can often be sorted where the car stopped, or diagnosed well enough to decide what happens next.
What a roadside callout will not fix
Being candid about this saves you an hour at the side of a road.
Needs the car in the air
Clutch, gearbox, driveshaft, suspension arms, exhaust work and anything under the floor. A jack at the side of a road is for changing a wheel, not for working under a car.
Needs the engine cold and open
Head gasket, timing belt, cooling system repairs and oil pressure faults. If the car has overheated or lost oil pressure, the right answer is recovery, not another attempt to start it.
Brake and steering faults
A soft pedal, a leaking line or steering that has gone light is not something to patch up so the car can be driven home. Those go on a truck.
Accident damage
Bodywork, panel alignment and anything involving an insurance claim starts at a workshop with the car on a level floor, not at the roadside.
How a callout runs
Four steps, and the first one is not about the car.
Get to a safe spot
Hazards on, out of the traffic side of the car, and away from the carriageway before anything else.
Tell us where and what
The road or landmark, the car, and what it did before it stopped. That decides what we send.
We confirm and dispatch
You get a call back with who is coming and a realistic arrival window for that road.
Fixed there, or recovered
Some faults are sorted at the kerb. The rest are recovered to a workshop rather than driven.
How we work
The same on a roadside job as on a booked one.
Diagnosis before quote
We find the fault first. A price given over the phone for a noise nobody has heard is a guess.
The price is agreed first
You approve the work and the cost before a spanner is picked up. Extra work means another call.
Parts you can check
We tell you whether a part is genuine, OEM, aftermarket or used, and what each one costs.
Old parts returned
Ask and we will hand back whatever we replaced. It is the simplest proof that the job was done.
Where we can reach you
Across the twin cities and the roads between them. Tell us the road and the nearest landmark.
- F-6 F-6
- F-7 F-7
- F-8 F-8
- F-10 F-10
- F-11 F-11
- G-6 G-6
- G-8 G-8
- G-9 G-9
- G-10 G-10
- G-11 G-11
- G-13 G-13
- G-15 G-15
- I-8 I-8
- I-9 I-9
- I-10 I-10
- I-11 I-11
- H-13 H-13
- H-15 H-15
- E-11 E-11
- Blue Area
- Bahria Town
- DHA
- Gulberg
- PWD
- Pakistan Town
- Soan Garden
- Khanna Pul
- Chak Shahzad
- Bani Gala
- Bharakahu
- Naval Anchorage
- Ghauri Town
- Tarlai
- Koral
- Saddar
- Commercial Market
- Satellite Town
- Chaklala
- Bahria Town
- DHA
- Westridge
- Peshawar Road
- Adiala Road
- Airport Road
- Gulzar-e-Quaid
- Chandni Chowk
- Sixth Road
- Faizabad
- Gulraiz
- Askari 14
- Morgah
Request roadside help
Only use this if you are somewhere you can safely stand and wait. Tell us the road, the nearest landmark, the car and what it did before it stopped.
In a live lane or anywhere exposed? Leave this page, get clear of the vehicle and call instead.
What to tell us when you get through
These four things decide what we send, so have them ready.
Exactly where you are
Road name, direction of travel and the last landmark you passed. A dropped pin on WhatsApp is better than all three.
Whether you are safe
Say so if you are in a traffic lane, on a bend or on a bridge. It changes what we advise you to do first.
What the car did
Cut out, refused to turn over, overheated, made a noise, warning light. The symptom decides the tools.
The car itself
Make, model, rough year and whether it is petrol, diesel or hybrid. It decides which parts come with the technician.
Questions about roadside help
Stopped somewhere and need a technician
Get safe first. Then tell us the road, the car and what happened, and we will confirm who is coming and when.